Instead of calling a destination direct, Access.Net callback “re-originates” your call – you dial your personal access number, wait for our switch to respond, and then hang up immediately upon hearing the first ring. Moments later, the callback arrives, your phone rings, and our system prompts you to dial your destination number. All you do then is simply dial as if you were in the United States or Canada.
| Your Action |
What you hear … |
| Dial your access number. |
| Wait for the switch to respond |
One ring. |
| If you allow the number to ring more than once, it's programmed not to call you back. |
| Hang up. |
| |
|
| Wait 5-15 seconds. Answer the phone when it rings. |
| Wait for the prompt |
"Please enter your destination number now." |
| |
"Enter your destination number or press the # key for menu options." (cash accounts only) |
| You may begin dialing as soon as you hear the prompt. You need not listen to the entire message, or wait for the dial tone that follows. |
| Dial your destination number. |
| Area code + number (for the US and Canada) |
The call ringing through within a few seconds |
| 011 + country code + city code + number (all other countries) |
|
| What to do if... |
| You make a dialing error |
Press "*" to start over |
| You get a busy signal or no answer |
Press "* *" to make another call |
| To disconnect immediately |
Press "# #" and hang up |
